Americana Global Professional Detailing Products | Proudly Made In The USA 🇺🇸 | We Support American Manufacturing And Control Our Entire Supply Chain, Ensuring You Always Get What You Need | Orders Placed On Americanaglobal.com Are Processed And Fulfilled Within 48 Hours—7 Days A Week, 365 Days A Year | Americana Global Professional Detailing Products | Proudly Made In The USA 🇺🇸 | We Support American Manufacturing And Control Our Entire Supply Chain, Ensuring You Always Get What You Need | Orders Placed On Americanaglobal.com Are Processed And Fulfilled Within 48 Hours—7 Days A Week, 365 Days A Year |
Americana Global Professional Detailing Products | Proudly Made In The USA 🇺🇸 | We Support American Manufacturing And Control Our Entire Supply Chain, Ensuring You Always Get What You Need | Orders Placed On Americanaglobal.com Are Processed And Fulfilled Within 48 Hours—7 Days A Week, 365 Days A Year | Americana Global Professional Detailing Products | Proudly Made In The USA 🇺🇸 | We Support American Manufacturing And Control Our Entire Supply Chain, Ensuring You Always Get What You Need | Orders Placed On Americanaglobal.com Are Processed And Fulfilled Within 48 Hours—7 Days A Week, 365 Days A Year |

Refund policy

RETURN & REFUND POLICY

Last updated: September 4, 2026

RETURNS

We have a 7-day return policy, which means you have 7 days from the date of delivery to request a return.

To be eligible for a return, your item must be:

  • Unused and unopened
  • In the same condition in which it was received
  • In its original packaging
  • Accompanied by a receipt, order number, or other proof of purchase

To request a return, contact us at orders@americanaglobal.com.

If your return is approved, we will provide instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

Products that have been opened or used are not eligible for return, except where required by applicable law or where Americana Global confirms that the product was defective, damaged upon arrival, or incorrectly shipped.

ORDER DISCREPANCIES

Please inspect your order when it arrives.

Missing items, incorrect items, visible damage, or other order discrepancies must be reported to orders@americanaglobal.com within 7 days of delivery.

Please include your order number and details of the issue. We may request photographs of the product, packaging, shipping label, or other information reasonably necessary to investigate the issue.

Reports received after the 7-day period may not be eligible for review or resolution, except where otherwise required by applicable law.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from what you ordered, contact us within 7 days of delivery.

If Americana Global confirms that an item was damaged, defective, or incorrectly shipped, we will provide the appropriate return, replacement, or refund instructions.

Americana Global will cover reasonable return shipping costs for confirmed damaged, defective, or incorrectly shipped items.

Nothing in this section limits any rights or remedies available under applicable law.

NON-RETURNABLE ITEMS

The following items are not eligible for return:

  • Opened products
  • Used products
  • Products not in their original condition or packaging
  • Products damaged after delivery for reasons not caused by Americana Global
  • Products for which an eligible return was not requested within 7 days of delivery, except where otherwise required by applicable law
  • Gift cards
  • Items marked Final Sale
  • Clearance or sale items designated as Final Sale

This policy does not limit any rights or remedies available to consumers under applicable law.

SALE & FINAL SALE ITEMS

Products identified as Final Sale are not eligible for return, exchange, or refund, except where required by applicable law or in the case of a confirmed damaged, defective, or incorrectly shipped item.

RETURN SHIPPING

For an approved return that is not the result of an Americana Global error, the customer is responsible for return shipping costs.

Original and return shipping charges are non-refundable except where required by applicable law or when the return results from an error by Americana Global.

Americana Global will cover reasonable return shipping costs when we confirm that a product was:

  • Damaged upon arrival
  • Defective
  • Incorrectly shipped by Americana Global

Returns should be shipped using a trackable shipping method. Americana Global is not responsible for return shipments lost or damaged in transit before they are received by us, except to the extent required by applicable law.

No restocking fee is charged on eligible returns.

Do not send products back until you have received return instructions from Americana Global.

EXCHANGES

We do not offer general product exchanges.

If you receive a damaged, defective, or incorrect product, contact orders@americanaglobal.com so we can review the issue and determine the appropriate resolution.

REFUNDS

Once an eligible return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Processing times may vary depending on your bank, credit card company, payment provider, or financial institution.

LATE OR MISSING REFUNDS

If we have confirmed that a refund was issued but you have not received it, first check with your bank, credit card company, or payment provider. Financial institutions may require additional processing time before a refund appears in your account.

If you still have not received an approved refund, contact us at orders@americanaglobal.com.

RETURN ADDRESS

Do not return products without prior authorization.

Once your return is approved, Americana Global will provide the appropriate return instructions and return address.

CONTACT US

Questions about returns, refunds, or order discrepancies may be directed to:

Americana Global, LLC
5751 Copley Drive, Suite C
San Diego, CA 92111
United States

Email: orders@americanaglobal.com
Phone: +1 858-568-4350